Performance

Driver Performance & Infringement Management for HGV and PSV Fleets

Manage driver infringements through a structured digital debrief process fully integrated with your tachograph data.

Review infringements, record discussions and track actions through to resolution, creating a consistent and documented approach to driver performance management.

Included at no extra cost when you use the Tachograph module
Configurable severity levels and points for consistent handling
Driver and Manager Apps with recorded digital sign-off
Supports monitoring in line with Earned Recognition standards

"Managing driver performance should be consistent and professional. Without a clear structure, debriefs vary between managers, escalation can feel subjective and paperwork makes it difficult to evidence what action was taken.

Over time, this creates inconsistency across depots and increases the time spent preparing for audits. Performance provides a defined digital process that links directly to tachograph data, applies consistent severity levels and records every discussion with secure sign-off. It brings clarity, fairness and control to driver performance management across the fleet."

Lee Oliver
New Business Development Director

Are these issues impacting how you manage driver performance?

Driver infringements not being reviewed or resolved promptly
Debriefs handled differently across managers or depots
Paper‐based sign‐offs that are difficult to track
Escalation applied inconsistently for similar breaches
Limited visibility of outstanding driver infringements
Time spent chasing comments, explanations or signatures
Difficulty demonstrating resolution of issues in audits

The solution you're looking for

Take Control With One Platform

Performance provides a clear digital process for managing driver infringements and debriefs, keeping discussions, actions and outcomes recorded in one place.

Once tachograph data is processed, infringements are visible within the platform and can be reviewed, discussed and signed off digitally. Drivers can accept or dispute through the app, with every action recorded and tracked from Open to Closed.

Configurable severity levels and points ensure consistent escalation across managers and depots. This introduces fairness, accountability and clear standards across your fleet, reducing time spent chasing paperwork and preparing evidence for audits.

Find out more

"It's nice seeing drivers take ownership of their own compliance."

Joe Westgate
Compliance and Training Manager, Grange Travel

Grange Travel introduced Performance to bring more structure and clarity to driver debriefs across their operation. The Driver App allows drivers to see where they stand and respond directly within the system, making discussions clearer and more consistent. As Joe explained, “The Driver App makes it simple for them to see what they've done and where they stand.

Read full case study Find out more

Features

Digital performance item tracking
Manage driver infringements from Open to Closed with full visibility of status and action taken.
Configurable severity levels and points
Apply defined severity settings to help ensure consistent handling of similar infringements across managers and depots.
Driver App access
Drivers can review infringements, add comments, accept or dispute and provide digital sign-off.
Manager App oversight
Review and monitor drivers' outstanding performance items and manage debrief discussions from anywhere.

Digital sign-off
Every discussion and outcome is recorded with time-stamped manager and driver sign-off.
Full audit trail
Maintain a complete history of performance actions stored securely within the platform.
Supports Earned Recognition KPI monitoring
Recorded performance activity can help evidence driver-related KPIs in line with Earned Recognition standards.
Dedicated UK support team
Friendly, knowledgeable support from real people ‐ no automated menus or long processes.

Benefits

Structured and consistent debrief management with recorded discussions
Clear visibility of open, disputed and closed performance items
Reduced admin compared to manual or paper-based processes
Documented performance records stored in one place, reducing paperwork

Fair and consistent handling of similar infringements
Supports monitoring in line with Earned Recognition standards
Included at no extra cost when you use the Tachograph module

FAQs

Q. Is Performance included with the Tachograph module?
A. Yes. The Performance module is included at no extra cost when you use the Tachograph module, allowing you to manage driver infringements and debriefs within the same system.

Q. How do drivers respond to infringements and debriefs?
A. Drivers can access performance items through the Driver App, review the details, add comments, accept or dispute and provide digital acknowledgement. All responses are recorded within the platform.

Q. How can I ensure consistent handling of driver infringements across depots?
A. You can configure severity levels and points to help ensure similar infringements are managed consistently across managers and locations.

Q. Can Performance help evidence driver infringements for audits?
A. The Performance module records driver responses, manager actions and status changes within the platform, providing documented records that can be referenced when required.

Q. What help and support will I receive?
A. We provide dedicated onboarding, training and ongoing UK-based support. You can speak to a real person whenever you need advice or assistance.